The safety of children, families, and staff is our top priority. This policy outlines how we handle closures or delays due to severe weather, natural disasters, power outages, or other emergency events. By understanding our closure procedures, families can plan ahead and stay informed when unexpected situations arise.

This section explains how we make closure decisions, how you’ll be notified, and what happens with tuition during emergency closures.

🌨️ Weather-Related Closures

• We monitor local forecasts and school district decisions during severe weather (snowstorms, ice, flooding, extreme cold/heat).

• If conditions are unsafe for travel or facility operation, the center may:

  • Open late

  • Close early

  • Remain closed for the day

• Closure decisions are typically made by 6:30 AM.

🔌 Other Emergency Closures

• We may close due to:

  • Power outages

  • Loss of heat/water

  • Environmental hazards

  • Public health emergencies

  • Threats to safety (e.g., nearby incidents or evacuation orders)

📣 How We Notify Families

• Families will be notified by:

  • Text alert

  • Email

  • Posted updates on our website/social media

Please ensure your contact information is always up to date.

💵 Tuition and Closures

• Tuition remains due during emergency or weather-related closures of three days or less.

• If a closure exceeds 3 consecutive days, we may issue partial tuition credits at the director’s discretion.

We do our best to remain open whenever possible while keeping safety our top priority. Please use caution when traveling during severe weather, and always check your messages for updates. Thank you for your understanding and flexibility during unexpected closures.